Coffee-makers
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What can I do if I have a doubt about the operation of my coffee-maker?
You should contact Mimoka Customer Service on
telephone number 902 118 050 or by e-mail at the following address:
atencioncliente@minimoka.es
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How can I buy spare parts for my coffee-maker?
At any point in the Minimoka Technical Assistance Service network, they’ll
provide you with spare parts for your coffee-maker.
On the Minimoka website there’s a browser which will show you your nearest TAS.
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How should I maintain my coffee-maker? How often?
The coffee-maker should be decalcified periodically with a special product for
Minimoka TASs and in specialised decalcifying coffee-makers, which you can find at the shops.
Decalcifying is done depending on the use, but with daily use of the
coffee-maker, we recommend doing it every 6 months.
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What type of cleaning is needed? What product should I use to clean my coffee-maker?
As well as the external cleaning, which should be done frequently, the filters and
filter baskets of the coffee-maker should be cleaned using cleaning tablets which you can find
in the Minimoka TASs or specialised shops. We recommend doing this at least every 6 months.
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What is the guarantee on my Minimoka coffee-maker?
All Minimoka products are guaranteed for 2 years.
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Where can I find Minimoka products?
Minimoka products are sold in El Corte Inglés, Media Markt, Alcampo, Confort, Calbet, Activa, Milar and in many other specialised shops.
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Where can I find the Technical Assistance Service?
On the Minimoka website there’s a browser which will show you your nearest TAS.
Slicers
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What can I do if I have a doubt about the operation of my slicer?
You should contact Mimoka/Demoka Customer Service at telephone number 902 118 050
or by e-mail at the following address:
atencioncliente@minimoka.es
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How can I buy spare parts for my slicer?
At any point in the Minimoka Technical Assistance Service network, they’ll
provide you with spare parts for your slicer.
On the Minimoka website there’s a browser which will show you your nearest TAS.
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How should I maintain my slicer? How often?
The only maintenance slicers require is cleaning.
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What type of cleaning is needed? What product should I use to clean my slicer?
You should clean your slicer externally using a damp cloth every time you
use it, in order prevent excess food remaining on it. From time to time you should
remove the blade to ensure that no excess food remains on it and also clean it with a
damp cloth. You only need water to clean it.
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What is the guarantee on the Demoka slicer?
All Demoka products are guaranteed for 2 years.
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Where can I find Demoka products?
Demoka products are sold at El Corte Inglés, Media Markt, Alcampo
Confort, Calbet, Activa and in many other specialised shops.
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Where can I find the Technical Assistance Service?
On the Minimoka website there’s a browser which will show you your nearest TAS.
Semi-professional grinder
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What can I do if I have a doubt about the operation of my grinder?
You should contact Mimoka/Demoka Customer Service at
telephone number 902 118 050 or by e-mail at the following address:
atencioncliente@minimoka.es
atencioncliente@minimoka.es
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How can I buy spare parts for my grinder?
At any point in the Minimoka Technical Assistance Service network, they’ll
provide you with spare parts for your grinder.
On the Minimoka website there’s a browser which will show you your nearest TAS.
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How should I maintain my grinder? How often?
The Demoka grinder needs no maintenance
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What type of cleaning is needed? What product should I use to clean my grinder?
You need to clean the grinder from time to time with a damp cloth.
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What is the guarantee on the Demoka slicer?
All Demoka products are guaranteed for 2 years.
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Where can I find Demoka products?
Demoka products are sold at El Corte Inglés, Media Markt, Alcampo
Confort, Calbet, Activa and in many other specialised shops.
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Where can I find the Technical Assistance Service?
On the Minimoka website there’s a browser which will show you your nearest TAS.